The Communication Skills course explores the communication skills (verbal and non-verbal) and the listening skills (reflective and discerning listening) that are essential in a Helping Conversation. The study resources in this Learning Pack provide useful preparation for participating in a helping conversation.
There is support to learn and practice skills of verbal communication, and to develop skills in reflective and discerning listening. There is guidance on distinguishing Thinking, Feeling and Willing statements in communications. Learn about and practice listening with four ears. The practices develop the capacity for Imagination and the capacity for gaining Inspiration.
