BGO-13: Communication Skills – Observing how a person thinks, feels and intends
Not only what someone says – how they say it, and what they want to achieve
Communication begins with listening, and listening can be learnt. For anyone whose life brings them into conversations that matter — among friends, in schools, at work, in medical or counselling settings — and who has noticed how much it matters that people feel truly heard.
Learn and practice skills of verbal communication. Develop reflective and deep listening. Distinguish thinking, feeling and intention in communications. Practise Discerning Listening: follow a speaker’s thinking, feeling and intention. Develop capacity for Imagination. Develop capacity for
gaining Inspiration.
Develop skills that are needed in The Helping Conversation.
Leads into the Core Module on Helping Conversation
