Explores the communication skills (verbal and non-verbal) and the listening skills (reflective and deep listening) that are essential in a Helping Conversation. The study resources in this Learning Pack provide the preparation for our following Module, The Helping Conversation.
There is support to learn and practice skills of verbal communication, and to develop skills in reflective and deep listening. There is guidance on distinguishing Thinking, Feeling and Willing statements in communications. Learn about and practice listening with four ears. The practices develop the capacity for Imagination and the capacity for gaining Inspiration.
Work through this Learning Pack if you are interested in deepening your capacity to be helpful in conversation with colleagues, clients, family and friends. This Learning Pack also allows you to prepare for practising your skills within a small group, either during our online sessions, or within a Study group.